Policy Statement

ORDERS:
All in-stock Orders will be shipped within 7-10 business days after cleared payment. Items on hand will be shipped within 24-48 hours after cleared payment. Express shipping services are carried out Monday-Friday for orders placed by 1pm EST. Orders placed after 1pm are processed the next business day. Orders are dispatched pending cleared payment. For credit/debit card transactions payments take 24-28 hours for clearance. We have no control over credit card companies clearance times. Once express orders are shipped; shipping fees are NON-REFUNDABLE.

SPECIAL PRE-ORDER/PRE-SALE ITEMS
In the Event of a Chargeback

Once we ship your package and a charge back is filed against the company, we will report you to the FBI for internet credit card fraud which is a serious crime. Please note that your IP address is captured amongst other things, and will trace back to you. The shipping carriers provide very accurate information as well, so please understand that this is NO FRAUD TOLERANCE online store. You may be sent to collections, as it is our right to retrieve funds from fraudulent orders.

PRE-ORDER POLICIES

Often selected items will be available for preorder. These items are located in the pre-order category section of our website!!

Note: Pre-order are currently not in stock at Poshbarbie Boutique !! this product is reserved especially for you. Since your item is reserved - your paypal acct is charged at the time your order is placed!! Once pre-order items arrive they will be shipped out immediately to you! Pre-order items are usually popular items that sell out fast !!! For this very reason pre ordering allows management to know how many items we should order to meet the demand of our "valued customers"

Please note all our pre-order dates are approximate. Manufactures regulate this date according to their production schedules. Poshbarbie Boutique has no control over their production schedule or inventory. We will refund your money in the event your pre-order cannot be fulfilled!! If you cancel your order for any reason we will happily give store credit! No refunds are offered on pre-orders items.

These Items require immediate payment to reserve the merchandise. Pre-sale items will be shipped out immediately upon receipt from the warehouse. Some items have the potential of selling out quickly once it arrives to Posh Barbie Boutique and because of this reason we provide our customers the opportunity to pre-order items.

When you "pre-order" an item or items, you are reserving an item or items before it is available. By reserving the item or items you are guaranteed that Posh Barbie Boutique will ship the item or items to you immediately upon availability before any customer who has ordered the item after its official availability date. On many occasions, we are able to ship items prior to their official availability date, however, we cannot guarantee all items will be available before the official availability date.

If you order multiple pre-order items or if you combine in-stock items with pre-order items Posh Barbie Boutique will ship your order once the pre-order item or items arrive.

OUT OF STOCK ITEMS:
We will inform you immediately if we are out of stock of any item ordered. Payment will be fully refunded or held for restocking if customer requests.

PAYMENT:
All Orders must be in US$
Secure Payment via PayPal
Credit/Debit Accepted
All sales are Final

ORDER CONFIRMATION:

Your Order and Tracking details will be confirmed & updated by email thru PayPal. Orders requiring additional verification prior to shipping must be done within 48hrs to prevent order cancellations. Order cancellations will result in 10% restocking fees.

SIZING:
Please refer to our Size Chart before ordering. Orders will be based on these measurements but may vary based on the item as some items may run smaller or larger then the standard chart. Please contact us if you have specific sizing issues about any garment as our charts are a standardized chart (universal).
We are happy to assist with sizing inquiries to ensure a perfect fit!

RETURNS/EXCHANGE POLICY: Please read carefully before purchase:

RETURNS FOR EXCHANGE:
We are happy to accept Items for Exchange. Customers will be given a STORE CREDIT to use for their exchange purchase minus the cost of shipping. Please contact us by Email within 48 hours of receipt of your Order for a Return Authorization Number.

Return postage is the customers responsibility. Items MUST be returned to us within 5 DAYS in unworn condition with all tags attached. This offer will expire if goods are not returned within this time.

Items received in worn or damaged condition will not qualify and will be returned to you. No Make-up stains - No Perfume or Deodorant smells - No exceptions! ALL SALES ARE FINAL ON SWIMWEAR DUE TO THE NATURE OF THE CLOTHING

RETURNS FOR REFUND/CREDIT:

SALE & DISCONTINUED LINES: Customers with Returns on discontinued and sale items will be issued with a STORE CREDIT to the value of the purchase minus postage/packaging costs. Return shipping is the customers responsibility.

FULL PRICE ITEMS: We are happy to Exchange full priced items for another item or greater or equal value. You will be issued a store credit to use toward this merchandise.
The same return time and Conditions apply as above.

We do not provide refunds on garments damaged due to incorrect cleaning. Please launder your garments with care.

Our spandex/nylon based items are meant to be worn fitted. Please do not try & squeeze into a Dress that does not fit - results in broken seams & zippers. We can exchange the Size, but not if you have damaged the Dress and/or garment.

This Policy is strictly adhered to - we apologize for any inconvenience. ALL SALES ARE FINAL.
FAQ: Return/Exchange amount is for the Item only - does not include original/return postage.

PRIVACY POLICY:
Your personal details will never be disclosed to any third party.Shipping All items are shipped through USPS Priority Mail. Shipments via USPS Priority Mail normally take approximately 4-8 business days (Monday through Friday, not including weekends or holidays) for the Continental United States. Standard orders are processed once credit card authorization and address verification have been obtained. Orders that are placed Monday-Friday before 2:00 p.m. EST will be processed that day, not including holidays, and will ship within 48 hours pending availability and credit verification. All orders placed after 2:00 p.m. EST will be processed the following business day, and ship within 48 hours. Orders shipped out via USPS Priority Mail will be shipped out with delivery confirmation only. Customers may request their items insured or express mailed at an additional cost. After an order is shipped out, you will be sent a tracking number. You can track your order by visiting the USPS website.

Privacy Policy

This privacy policy sets out how Posh Barbie Boutique uses and protects any information that you give us when you use this web site and our products/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Information We Collect

If you choose to use this web site and our products/services, we may require you to provide contact and identity information including:

Your name, address, email address, and other basic contact information.
Communications and other messages, including correspondence between Posh Barbie Boutique and you.
Non-personally identifiable information that we gather, including your IP address, computer sign-on data, statistics on page views, traffic to and from this web site and individual pages on this web site and data that we may collect through cookies or other means.
General information regarding our products/services you have registered to receive.
Our Use and Disclosure of Your Information

We may use your Personal Information to:

Provide our products/services.
Resolve disputes, calculate and collect fees, and troubleshoot problems.
Verify your identity and the information you provide.
Encourage a safe online experience and enforce our terms and conditions.
Improve our products/services and customer experience and inform you about our products/services and updates.
Provide you with information that may affect your use of our products/services.
Communicate marketing and promotional offers to you.
We do not sell or rent your Personal Information to third parties. We may share, and you hereby consent to our sharing of, personal information with the following:

Service providers and affiliates who assist in the delivery of our products/services we provide to you, the enforcement of our terms and conditions, and the promotion of trust and safety.
Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms and conditions, or to protect the rights, property or safety of Posh Barbie Boutique or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.
External Links

STOCK IMAGES:
We often use our Suppliers' Stock Images. Persons in these photographs are not directly associated with us. We apologize for any confusion this may cause.